Month: April 2013

Smarter Agent Performance Management

I read a lot these days about how companies should pay more…

RichardSnow 7 Min Read

Computer Glitch Costs Millions

American Airlines suffered a computer outage due to a software problem in…

knowwareman 2 Min Read

The Amateur Data Scientist and Her Projects

With so much data available for free everywhere, and so many open…

vincentg64 5 Min Read

Tracking Google Adwords Results in Salesforce: A How-To Guide

This post explores a simple way to see Google Adwords results inside…

David Hecht 6 Min Read

AnalyticsBest PracticesBig DataBusiness IntelligenceCulture/LeadershipData ManagementInside CompaniesWorkforce AnalyticsWorkforce Data

HR Vendors: Is It Time to Stop Talking About Big Data?

HRmarketer 0 Min Read

AnalyticsBig DataBusiness IntelligenceCRMData ManagementInside CompaniesMarketingSocial DataSocial Media Analytics

The Future of Customer Service

The best part of my job is that I get to talk…

EstebanKolsky 11 Min Read

AnalyticsBig DataBusiness IntelligenceData ManagementData VisualizationModelingSoftware

First Look: Decisions

I caught up with the wonderfully named Decisions recently. Back in the…

JamesTaylor 6 Min Read

Managing Details in Long-Range Planning

Ventana Research recently completed an in-depth benchmark research project on long-range planning. As I…

Robert Kugel 7 Min Read

Best PracticesBusiness IntelligenceCulture/LeadershipData ManagementInside CompaniesIT

Technology Project Nightmares

From scope creep to sales creep, technology project fears that will make…

maskin 5 Min Read

AnalyticsBest PracticesBig DataBusiness IntelligenceCloud ComputingData ManagementITMarketingMobilitySocial DataSocial Media AnalyticsUnstructured Data

Managing Unstructured Data: The Next BI Point of Emphasis

Managing vast amounts of data within internal systems has always been a…

Roman Vladimirov 3 Min Read