Customer success plays a crucial role in any organization. The ultimate success of a business relies on it. It has…

I used to be heavily involved in the digital marketing profession before becoming the editor for Smart Data Collective. I…

A few years ago the competition in the CRM space was almost nonexistent. For most people it was Salesforce followed…

Businesses can expect more revitalizations as the AI and chatbots are further reshaped for better everyday outcomes.

Generating quality leads is the lifeblood of your company. Without new customers, your company will stagnate and lose ground to…

Amazon’s biggest breakthroughs have been to show you can use big data as a service, and you can also use big data to personalize your offerings with agility to millions of people.

Over the past few years, Data Science has matured. With this maturity, the need for a different approach of data…

Blockchain is the technology that tracks and authenticates cryptocurrency transactions. Many other industries have started adopting blockchain as well, including…

The “Garbage in, garbage out” principle has even more magnitude in the case of Big Data. Estimates show a 650%…

E-commerce brands have become very dependent on Hadoop tools to access big data to optimize their marketing, logistics and customer…