American Airlines suffered a computer outage due to a software problem in both their main and backup systems, according to the CEO.Every company relies on computer systems…
I am no longer surprised by the number of people who say, “I’m working on my Green Belt/Black Belt certification, but I’m not sure how to apply Six…
To succeed at Six Sigma or any process improvement effort, you'll often have to analyze and summarize text data. Most companies have lots of transaction data from…
While most companies have too much data, people can always identify something they aren't tracking that they should be tracking. Then they think they have to set…
In the August, 2005 issue of BusinessWeek, Michael Hopkins explored the best seller Freakonomics and it's authors' strategy for using data to explore and explain the world.…
