How AI Play a Crucial Role in Customer Success
Artificial Intelligence
119 shares5,602 views
Artificial Intelligence
119 shares5,602 views

How AI Play a Crucial Role in Customer Success

Sawaram Suthar - November 23, 2017

Customer success plays a crucial role in any organization. The ultimate success of a business relies on it. It has…

The Verdict: Salesforce vs. Dynamics 365
Business Intelligence
86 shares3,307 views
Business Intelligence
86 shares3,307 views

The Verdict: Salesforce vs. Dynamics 365

Ethan Millar - November 17, 2017

A few years ago the competition in the CRM space was almost nonexistent. For most people it was Salesforce followed…

10 Ways Chatbots are Changing the Customer Service Cycle
Artificial Intelligence
96 shares4,878 views
Artificial Intelligence
96 shares4,878 views

10 Ways Chatbots are Changing the Customer Service Cycle

Sawaram Suthar - November 13, 2017

Businesses can expect more revitalizations as the AI and chatbots are further reshaped for better everyday outcomes.

Embracing Business Intelligence for a Better Tomorrow
Artificial Intelligence
23 shares3,190 views
Artificial Intelligence
23 shares3,190 views

Embracing Business Intelligence for a Better Tomorrow

Rick Delgado - October 31, 2017

The concept of business intelligence is simple and strategic. It is concerned with database management thus ensuring proper management of information through reporting and retrieval.

4 Major Effects Data is having on POS Systems that You Need to Know About
Big Data
96 shares5,054 views
Big Data
96 shares5,054 views

4 Major Effects Data is having on POS Systems that You Need to Know About

Annie Qureshi - October 9, 2017

Make no mistake, Point of Sale (POS) systems are undergoing some major changes. And there is no bigger driver of…

How Brands Are Using Big Data & CRM Tools to Build Psychographic Profiles
Big Data
86 shares2,918 views
Big Data
86 shares2,918 views

How Brands Are Using Big Data & CRM Tools to Build Psychographic Profiles

Rehan Ijaz - August 29, 2017

In the several years that I have been writing about big data, I have noticed many marketers get carried away…

New Features of CRM that has Revolutionized Microsoft Dynamics 365
CRM
1,651 views
CRM
1,651 views

New Features of CRM that has Revolutionized Microsoft Dynamics 365

Joseph Macwan - August 19, 2017

After Microsoft Dynamics has been launched officially, everyone is having eyes on his new features. Perhaps, there are many new…

Key Points from Microsoft Dynamics 365 Tech Conference
CRM
3,646 views
CRM
3,646 views

Key Points from Microsoft Dynamics 365 Tech Conference

Ethan Millar - July 28, 2017

The Microsoft Dynamics 365 Technical Conference that took place in March this year was one of the must-attend events of…

Customer Feedback and Data Analysis: The Keys to a Good Customer Retention Rate
Analytics
127 shares8,927 views
Analytics
127 shares8,927 views

Customer Feedback and Data Analysis: The Keys to a Good Customer Retention Rate

Dana - July 17, 2017

Every company needs to focus on one, a key aspect to keep their business going: retaining customers from one purchase…

How Businesses Can Profit From Mobile Apps
CRM
3510 views
CRM
3510 views

How Businesses Can Profit From Mobile Apps

Rehan Ijaz - May 18, 2017

A growing trend has become that businesses are going mobile to take advantage of the growing number of mobile users.…