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SmartData Collective > Business Intelligence > CRM

CRM

Latest CRM News
data lineage tool
Big Data

7 Data Lineage Tool Tips For Preventing Human Error in Data Processing

Standardizing the data collecting and data input process can go a long way toward ensuring optimal accuracy. The data entry…

Samantha Higgins
Samantha Higgins
6 Min Read
5 Types of Business Technology Every Entrepreneur Should be Using
CRMMarketing AutomationSocial mediaSoftware

5 Types of Business Technology Every Entrepreneur Should be Using

Running a small business can be difficult; you have to do multiple things simultaneously – and sometimes it’s not enough.…

Larry Alton
Larry Alton
5 Min Read
CRM

CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It

Customer relationship management (CRM) platforms are very reliant on big data. As these platforms become more widely used, some of…

JT Ripton
JT Ripton
8 Min Read
big data marketing crm and salesofrce automation system
Big Data

What Data-Driven Marketers Must Know About Salesforce & CRM

Data-driven marketing has become the norm in almost every industry. Companies have found that big data can significantly improve the…

Sean Mallon
Sean Mallon
9 Min Read
Data Collection

Call Center Improvement Strategies that Work: 4 Ways to use Data And Win

Anyone who has ever been on hold is familiar with the words, "your call may be monitored for quality assurance."…

Rehan Ijaz
Rehan Ijaz
5 Min Read
CRM and big data
Software

Big Data Enabled CRM – Is It The Future Of CRM Software?

Last summer, Dr. Mark van Rijmenam wrote a compelling article about the growing use of big data in customer relationship…

Annie Qureshi
Annie Qureshi
7 Min Read
mortgage CRM software
Big DataCRMExclusive

Big Data Leads To Startling Advances In Mortgage CRM Software

Big data has had a profound impact on the mortgage industry. TheMReport.com identified some of the biggest ways that big…

Sean Mallon
Sean Mallon
7 Min Read
Artificial IntelligenceCRM

Experts Are Tracking the Evolving Role of AI in Call Management

Artificial intelligence is redefining the nature of customer service. According to one analysis by Maruri Tech Labs, 85% of all…

Rehan Ijaz
Rehan Ijaz
5 Min Read
retail data
Big DataBusiness IntelligenceCRMExclusiveMarket Research

Retail Data And Shopping In The Digital Age

Technology has changed the way businesses operate. Because the customer has a more direct hand in the way transactions are…

Nathan Sykes
Nathan Sykes
6 Min Read
call analytics
Business IntelligenceCRMExclusiveKnowledge ManagementPredictive Analytics

Call Center Analytics Move The Industry Into The 21st Century

Over the past few years, a lot of discussion has been centered on big data and predictive analytics in digital…

Sean Mallon
Sean Mallon
6 Min Read
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