7 Data Lineage Tool Tips For Preventing Human Error in Data Processing
Standardizing the data collecting and data input process can go a long way toward ensuring optimal accuracy. The data entry…
5 Types of Business Technology Every Entrepreneur Should be Using
Running a small business can be difficult; you have to do multiple things simultaneously – and sometimes it’s not enough.…
CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It
Customer relationship management (CRM) platforms are very reliant on big data. As these platforms become more widely used, some of…
What Data-Driven Marketers Must Know About Salesforce & CRM
Data-driven marketing has become the norm in almost every industry. Companies have found that big data can significantly improve the…
Call Center Improvement Strategies that Work: 4 Ways to use Data And Win
Anyone who has ever been on hold is familiar with the words, "your call may be monitored for quality assurance."…
Big Data Enabled CRM – Is It The Future Of CRM Software?
Last summer, Dr. Mark van Rijmenam wrote a compelling article about the growing use of big data in customer relationship…
Big Data Leads To Startling Advances In Mortgage CRM Software
Big data has had a profound impact on the mortgage industry. TheMReport.com identified some of the biggest ways that big…
Experts Are Tracking the Evolving Role of AI in Call Management
Artificial intelligence is redefining the nature of customer service. According to one analysis by Maruri Tech Labs, 85% of all…
Retail Data And Shopping In The Digital Age
Technology has changed the way businesses operate. Because the customer has a more direct hand in the way transactions are…
Call Center Analytics Move The Industry Into The 21st Century
Over the past few years, a lot of discussion has been centered on big data and predictive analytics in digital…