Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
Online ‘dating service’ for tech jobs launched.
There’s actually a dramatic sea change taking place in the job-hunting scene. More job candidates are being hired on the…
Defining Data Governance Dashboards
By Michael Stiffler, Strategic Consultant, Data Governance, Harte-HanksTrillium Software
From Big Data to Smart Data: Supporting Critical Business Decisions
Last week at Lithium's LiNC event I did a session on big data with Lithium Principal Scientist Dr Michael Wu.…
Behind Latest Systems Integration Boom: Cloud, Virtualization and Government
The cloud is disrupting the systems integration market big time, a new study confirms. Will the systems integration industry as…
Fight Back Against Black Swan Fatigue
In today’s lean, just-in-time, and over optimized world, it’s not uncommon for executives roll their eyes when the term “Black…
Visualizing Data in 3D with Lego
A few weeks ago my colleague Jens Boivie (sales executive training in the Nordics) sent me a link to this…
FTC report puts Data Privacy in the spotlight.
From tweets to transactions, online activity produces huge volumes of data – and while businesses are primarily focused on how…
Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact with customers and community management platforms like the…
Developing Change Management for BI
One of the things I struggle with is change management for business intelligence. One of the toughest things to explain…
