Economic crisis gives boost to Agent-based modeling
The “economic focus” column in the July 24th-30th (2010) issue of The Economist is titled “Agents of change.” As many…
A Look at Business Intelligence Certification
The debate over IT certification has been going on for quite a while. Do certifications have real, practical importance—or are…
Why Questions are Becoming More and More Popular in the Social Realm
Yahoo! Answers and Answers.com have been around since 2005. But community question answering (as distinct from question answering using natural…
Charlie Rose, Customer Service, and the Master Twitter Record
My post last week detailed the customer service-oriented frustrations that many of us face while dealing with large companies.Writing about…
Social CRM: Thinking Outside the “Call Center” Box
If one studies history of automobiles, the first cars powered by internal combustion engines running on fuel gas appeared as early as…
An update on Verizon’s 4G LTE Roadmap
One thing many consumers and enterprise CTOs agree on is the strong desire for more speed to our mobile devices.…
8 data mining social networks with more than 2,000 members
Advanced Business Analytics, Data Advanced Business Analytics, Data Mining and Predictive Modeling Business analytics, predictive modeling, data mining, web analytics,…
Advertiser Tracking on the Rise
The Wall Street Journal publishes a report today (behind firewall) on cookies, and the growth of consumer-tracking on major Web…
The Evolution from Business Intelligence to Personal Intelligence
There are a lot more companies out there offering ‘intelligence’ services not just to other companies, but now even to…
Nine Really Simple Segmentation Strategies
Segmentation can be as important as any other component of message development. While most segmentation requires some preference data there…