Is your data complete and accurate, but useless to your business?
Ensuring that complete and accurate data is being used to make critical daily business decisions is perhaps the primary reason…
Ask.com Tries Different Question-Answering
One of the common (and mistaken) assumptions about IBM's Jeopardy-playing computer, Watson, is that it has a database of answers…
David Warren (1925-2010) – Do Companies Need his “Black Box”?
David Warren, the inventor of the prototype of the airplane flight recorder “black box”, passed away in July, 2010. An…
Google Announces Apps for Government: More choices for gov CTO/CIOs.
I remember 3 years ago having a conversation with Vint Cerf and Lewis Shepherd about federal data in the Google…
Performance Measurement Gap
Are you measuring the right things in your business? I'm sure you have lots of data being generated by dozens…
John Q. Public, Customer Service, and Information Management
I recently had some customer service issues with a few telecommunication companies. When calling the 800 numbers and speaking with…
Supersize My Data! Watch Out Business Analytics
If you ever stored kilobytes of data on a floppy disk (and even if you didn’t) the petabyte world can…
You Have to Segment Your List
Digital marketing is an effective way to control costs costs and measure ROI. One of the easiest ways to start…
IT Project Success: There’s Magic In the Middle
I don’t know where I first heard that phrase, or what it originally meant, but I have been using it…
Virtual Workforce, A Growing Part of the New Normal?
I was talking to the team from DoNanza the other day about their launch, business model, etc. (more on them…
