7 Steps to a Smooth CRM Implementation
Take the fear out of CRM implementation by following these basic steps and choosing a partner who understands your business needsIf…
Customizing a CRM
Business intelligence involves a variety of methods, but the intellect comes into play with customization. Once a B.I. solution is…
Beware Cloud Washing: 6 Ways to Spot Fake “Cloud” CRM
The current popularity of cloud technology is understandable. In the same way that traditional computer systems were a vast improvement…
How to Make Your CRM Deliver on ROI
According to Gartner, the global CRM market is growing three times faster than any other element of the enterprise software…
Criteria for Determining Which SaaS Platform to Choose
For every SaaS entrepreneur in B2B, choosing the right platform is one of the first and most important decisions you…
B2B Software Startups: The SaaS Platform Dilemma
SaaS has considerably reduced B2B software development costs. Think about ten years ago and the products and services you had…
CRM Software: Does Visualization Matter?
It may be difficult to register, but traditional CRM solutions have been around for 15-20 years (Siebel Systems was founded…
First Look: Convergys
I got an update from Convergys on their real-time decisioning engine recently. Convergys is a services company with 75,000 customer…
Big Data and the Myth of Consumer Control
One of the victims of the ongoing National Security Agency (NSA) scandal may be also one of the most prominent…
Secrets and Lies: What’s Your Sales Team Keeping from You? [SLIDESHARE]
If your sales team are still tracking their pipeline and deals in spreadsheets instead of your shiny, new CRM, follow…
