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SmartData Collective > Business Intelligence > CRM

CRM

Latest CRM News
7 Steps to a Smooth CRM Implementation
AnalyticsBusiness IntelligenceCRMSoftware

7 Steps to a Smooth CRM Implementation

Take the fear out of CRM implementation by following these basic steps and choosing a partner who understands your business needsIf…

workbooks
workbooks
7 Min Read
Customizing a CRM
CRM

Customizing a CRM

Business intelligence involves a variety of methods, but the intellect comes into play with customization. Once a B.I. solution is…

iconicmind
iconicmind
5 Min Read
Beware Cloud Washing: 6 Ways to Spot Fake "Cloud" CRM
AnalyticsBig DataBusiness IntelligenceCloud ComputingCRMData ManagementITSocial DataSoftware

Beware Cloud Washing: 6 Ways to Spot Fake “Cloud” CRM

The current popularity of cloud technology is understandable. In the same way that traditional computer systems were a vast improvement…

workbooks
workbooks
5 Min Read
How to Make Your CRM Deliver on ROI
Big DataBusiness IntelligenceCloud ComputingCRMData ManagementITSocial Data

How to Make Your CRM Deliver on ROI

According to Gartner, the global CRM market is growing three times faster than any other element of the enterprise software…

workbooks
workbooks
5 Min Read
Criteria for Determining Which SaaS Platform to Choose
Big DataCloud ComputingCRMData QualityExclusiveSoftware

Criteria for Determining Which SaaS Platform to Choose

For every SaaS entrepreneur in B2B, choosing the right platform is one of the first and most important decisions you…

ThomasOriol
ThomasOriol
2 Min Read
B2B Software Startups: The SaaS Platform Dilemma
AnalyticsBest PracticesBig DataCloud ComputingCollaborative DataCRMData ManagementData MiningData VisualizationExclusiveITSocial DataSocial Media AnalyticsSoftwareWorkforce Analytics

B2B Software Startups: The SaaS Platform Dilemma

SaaS has considerably reduced B2B software development costs. Think about ten years ago and the products and services you had…

ThomasOriol
ThomasOriol
8 Min Read
CRM Software: Does Visualization Matter?
Big DataCRMData Visualization

CRM Software: Does Visualization Matter?

It may be difficult to register, but traditional CRM solutions have been around for 15-20 years (Siebel Systems was founded…

ThomasOriol
ThomasOriol
5 Min Read
First Look: Convergys
Business IntelligenceCRM

First Look: Convergys

I got an update from Convergys on their real-time decisioning engine recently. Convergys is a services company with 75,000 customer…

JamesTaylor
JamesTaylor
8 Min Read
Big Data and the Myth of Consumer Control
Big DataBusiness IntelligenceCRMCulture/LeadershipData ManagementMarketing

Big Data and the Myth of Consumer Control

One of the victims of the ongoing National Security Agency (NSA) scandal may be also one of the most prominent…

Howard Gross
Howard Gross
7 Min Read
Secrets and Lies: What's Your Sales Team Keeping from You? [SLIDESHARE]
Best PracticesBusiness IntelligenceCRMCulture/LeadershipData ManagementPolicy and GovernanceSoftware

Secrets and Lies: What’s Your Sales Team Keeping from You? [SLIDESHARE]

If your sales team are still tracking their pipeline and deals in spreadsheets instead of your shiny, new CRM, follow…

workbooks
workbooks
4 Min Read
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Using Product Usage Analytics and Support Data to Build a B2B Product Roadmap
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From Hiring To Payroll: Managing HR Data Across Business Systems
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From Data to Dashboards: 5 Marketing Reporting Automation Software Picks
Big Data Business Intelligence Exclusive
Flat editorial illustration: The article contrasts passive follower totals with a behavioral path from attention and trust to cli
Creator Analytics Beyond Follower Count: Seven Metrics That Measure Audience Behavior
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