5 Tips for Streamlining the Supply Chain
Supply chain efficiency helps an organization reduce costs and speed time-to-market. Fifteen years into the new millennium, it is clear…
The Road to (Customer) Success: The First Three Months
Get started on the right foot! Though it is somewhat cliche, you should definitely keep this in mind when working…
The Perils of Marketing Attribution
Editor's note (4/22/2015): We're proud to announce that Bill Franks will be sharing his expertise at The Social Shake-Up 2015…
Beyond the Bottomline: ERP Tools Are Meant for Ensuring Customer Satisfaction
Enterprise Resource Planning software, or ERP for most users, is simply a business management platform meant to obtain, store, manage,…
Is the Data in Your CRM a Ticking Time Bomb?
Customer relationship management (CRM) has moved from specialist term to buzzword, and now, into the core of business. According to…
“Tech Savvy” Means “Customer Savvy” for Midsized Companies
Technology is no longer simply back office automation or work productivity tools addressing the day to day of the business.…
Data Quality: The Secret Assassin of CRM?
Data Quality – The Secret Assassin of CRM? Data Quality – The Secret Assassin of CRM?Gartner says we spent $18…
Social Business and Digital Strategy
Social business, collaboration, community and content: is there real business value tucked away in those words? Digital transformation, digital strategy…
3 Business Questions Big Data Helps to Answer
Big data use in business is all about helping us to solve problems. It’s about using the wealth of information…
A Cloudburst of Financial Advisor CRM Options: What to Look For
The RIA business, being heavily dependent on client relationships, relies on efficient CRM systems. Several legacy software vendors have traditionally…
