What’s an IT Data Warehouse? And Why Do You Need One?
In the course of running IT operations for your business, systems collect…
The Rise and Risk of BYOD (INFOGRAPHIC)
The BYOD trend presents its own concerns when it comes to protecting…
5 Ways That Qantas Is Using Data to Delight Customers and Build Loyalty
USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS &…
How to Evaluate the Effectiveness of Your IT Infrastructure
Evaluating the performance of your IT infrastructure will enable you to know…
4 Considerations When Choosing a Hadoop Distribution
Choosing the right Hadoop distribution can be a tricky process. Many businesses…
The Data Lake: A More Balanced Perspective
The recent data lake debate with my colleague, Anne Buff, may be…
The IoT and Big Data Are Teaming Up to Push Healthcare Further Than Ever
In the move to take healthcare to the next level, no conversation…
The Real IT Crowd: Finding a Valuable IT Leader
The long-defunct yet cultishly popular British comedy series “The IT Crowd” can…
Big Data: 5 Smart Questions You Must Answer to Succeed
The world is getting smarter. We’ve got smart phones, smart vacuum cleaners, even…
3 Ways Counterintuitive Data Can Negatively Affect the Customer Experience
Marketing and brand management is more data-driven now than ever before, surpassing…