5 Ways That Qantas Is Using Data to Delight Customers and Build Loyalty
USING DATA ANALYTICS TO REDEFINE CUSTOMER SERVICE, IN-FLIGHT SERVICE, LOYALTY PROGRAMS & MARKETING
Most people will agree that air travel today isnât the memorable, fun experience it used to be. Most people now associate travel with stress, bad food, delays, over-priced tickets, and extra charges for seat selection, priority boarding, checked-in bags, aisle seats and even blankets and sodas on some airlines.
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