Putting SharePoint Genie Back into the Bottle
I'm the mother of a 10-year-old, so I know what it's like to repeat something over and over (and over)…
Analyzing Community Data – Business Insights at Your Fingertips
Insights into consumer behavior and preferences can be surfaced not only from social media conversations but may also be found…
Does Data Quality Matter in Social Media?
Data driven marketing is reliant on high quality data, but with the introduction of social media and its pervasiveness in…
What Makes Dell’s VoC Program So Great?
The breadth of Dell’s VoC initiatives would be impressive for any large consumer business. They believe what sets them apart…
How Tools Measure Your Internet Life
Out of 1,229,954 global brand websites analyzed in areas including number of incoming links, mobile device support, location tags, accessibility…
Attention vs. Privacy
A major feature of the recently released Google+ is Circles, which allows you to “share relevant content with the right…
Where BI Fits in the Social Business
Author: Amanda BrandonSpotfire Blogging TeamSocial networking has become more than mainstream; it’s now a way of life – even in…
Google+ and the Numerati
The first circle I filled on Google+ was easy. Family. I dragged and dropped different family members into the circle,…
Blending Historical and Real-Time Analysis of Your Social Customer
Here at CI, we talk a lot about the importance of blending social and traditional metrics to create a more…
How BI and Data Analytics Professionals Used Twitter in June
Author: Amanda BrandonSpotfire Blogging TeamJune was a busy month on Twitter in the Business Intelligence and Data Analytics space. This…

