Social Media Analytics
743 views

Social Media in the Enterprise: Adoption in 2012 [Infographic]

MichelledeHaaff - September 15, 2012

There is no doubt that the social media “phenomenon” has been embraced by most average Web users. But from Twitter,…

Big Data
708 views

The Big Deal with Big Data

Melanie Wold - September 11, 2012

Big data has certainly become big news; today's headlines are full of tales bemoaning firms' ability to store, handle and…

Social Media Analytics
759 views

Importance of Social Media Analytics

Jagjit Singh - September 7, 2012

We can safely say that the decline in outbound marketing is due to a fundamental shift in consumer behaviour. People…

Social Data
876 views

IBM’s Billion-Dollar Bet on Kenexa for Social Business and Talent Management

Mark Smith - August 29, 2012

IBM has announced its intention to acquire Kenexa as part of IBM Smarter Workforce initiative and social business software division. It’s a…

Analytics
618 views

Matt Lease: Recent Adventures in Crowdsourcing and Human Computation

Daniel Tunkelang - August 29, 2012

Today we (specifically, my colleague Daria Sorokina) had the pleasure of hosting UT-Austin professor Matt Lease at LinkedIn to give…

CRM
662 views

Twitter, Facebook, Customer Service and Surgery

EstebanKolsky - August 25, 2012

Yeah, yeah, yeah — been long, I know.  Busy, you know? Plenty going on, plenty behind us and even more…

Predictive Analytics
1178 views

Text Analytics Is Hard (That’s What She Said)

metabrown - July 23, 2012

You think math is hard? Hah. At least in math, there is a clearly defined right answer, unless you’re talking…

Analytics
1060 views

The Big Question In Big Data Is…What’s The Question?

RWang - July 19, 2012

All The Current Talk Of Big Data Technology Misses The Point The hype around big data has crescendoed to the…

Analytics
872 views

Is Your Big Data Hot or Not?

Farnaz Erfan - July 13, 2012