What to keep in our heads?
Here's what I posted last week on Smart Data Collective. I'll start with what sounds like a silly question: Which…
Here are 6 of 17 Best Practices
A group of marketers got together last week to chat about best practices in email marketing. The discussion was an…
Review of Dresner’s Profiles in Performance
Howard Dresner, a fellow ex-Gartner Business Intelligence and Information Management Research Director (but with a far more distinguished research record than…
Sleep patterns: Not too complicated (at least for me)
Last year, when I was still at BusinessWeek, I checked out Zeo, the sleep-monitoring tool. I was thinking about doing…
Early Indications February 2010: Ticket Punching
As one surveys the landscape of industries whose business models have been transformed by the Internet, airline ticketing and travel…
What does it take to succeed in Social Games?
Social Games are all the rage these days. In a recent survey of consumers in the US and UK who…
It’s not East Coast vs West Coast, it’s about making more places like the Valley
I’ve written a few times about what seems to be an exploding tech scene in NYC. This is sometimes interpreted…
Seasonal Web Traffic: The Proverbial Coal in Your Stocking
December 2009, I looked back through the analytics of several busy content sites I help manage and saw a serious…
Because it’s Friday: Visualizing an email chain
We've all been there: someone sends an email to a mailing list with a Reply-To directing responses back to the…
Top Ten People to Follow in the Social CRM Space and Why (pt. 1)
Since I’m speaking at the New Comm Forum (see sidebar) on the topic of Social CRM (SCRM), I thought it…
