Big Data: How Netflix Uses It to Drive Business Success
Legendary Hollywood screenwriter William Goldman said “Nobody, nobody – not now, not ever – knows the least goddam thing about…
A Better Way to Model Data
Over the last three decades ERP, CRM, and Analytical systems have evolved. However the way in which those systems store…
The Road to (Customer) Success: The First Three Months
Get started on the right foot! Though it is somewhat cliche, you should definitely keep this in mind when working…
Want 60 Million Customers? Here’s How Netflix Does It
Netflix posted a 24% sales gain with a subscriber base of over 60 million users Wednesday, with attendant revenue growth…
In the Digital Economy, the Customer Experience Is Critical
Advertising and marketers tell us we now live in a “digital economy.” That implies the economy is based on and…
Leaders’ Perspectives on Big Data
I recently started a blog series based on research done by interviewing a number of leaders for big data and…
Social Collaboration Barriers in SMBs and Enterprises
Social collaboration tools should be the way forward in enterprises of all sizes. Email is inefficient and broken. Social networks,…
IBM Opens Up Its Threat Data as Part of New Security Intelligence Sharing Platform
IBM has joined an increasing number of vendors who are pushing for real-time cybersecurity information sharing among private and public…
5 Unusual Ways Businesses Are Using Big Data
Big data is where it’s at. At least, that’s what we’ve been told. So it should come as no…
5 Reasons the Cloud and Mobile Are Inevitable
A lot of people think that, like the internet, the cloud is just a fad. Sorry to burst your bubble,…