Survey Results: Challenges and Opportunities for Professional Services Firms
Earlier this summer one of my clients, Deltek, sponsored IDC in a…
Software, IP Protection, Innovation and the Apple – Samsung Verdict
The patent trial that many in tech had watched with keen interest…
Microsoft Buys Enterprise Social Network Vendor Yammer for $1.2B
The much anticipated and highly rumored announcement finally hit the wires today.…
Consumerization of IT, Social Business and Other Challenges; a View From Latin America
I had the pleasure of spending part of this week in Santiago…
Enterprise Social Networks, Building the Collaborative Enterprise
Tools that support social business initiatives fit into several different software categories…
Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of…
From Big Data to Smart Data: Supporting Critical Business Decisions
Last week at Lithium's LiNC event I did a session on big…
Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact…
Social Technology and Real Business Transformation
I managed a few minutes out of my schedule last week to…