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161 Articles

Making Better Business Decisions Part Two [VIDEO]

I did a series of videos for eCornell during Dreamforce and one…

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BlackBerry: Innovation Alone Isn’t Enough

Earlier this week BlackBerry announced that it was seeking a buyer or…

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How to Succeed in Adopting Enterprise Social Networks

In part three of Enterprise Social Networks we'll look at enterprise adoption…

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Salesforce Fills Out the “Marketing Cloud”

Salesforce.com announced its intent to acquire email marketing and marketing automation vendor…

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Technology and the Effective Marketer

In this post, I'll focus on customer intelligence driven marketing and the…

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The IT-ization of Consumers

There continues to be a lot of discussion of the trend that's…

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Big Change: Breaking Things into Smaller Pieces

One of the byproducts of the Internet is a phenomenon that is…

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SAP Goes Social

It's turning into a big news week for enterprise social network (ESN)…

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Applications That Are Social

I'm spending the week at Salesforce's Dreamforce conference (more on that in…

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Sense and Respond and the New Way of Selling

Okay, I started this out with a lie, this isn't a new…

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