Why Questions are Becoming More and More Popular in the Social Realm
Yahoo! Answers and Answers.com have been around since 2005. But community question…
Charlie Rose, Customer Service, and the Master Twitter Record
My post last week detailed the customer service-oriented frustrations that many of…
Social CRM: Thinking Outside the “Call Center” Box
If one studies history of automobiles, the first cars powered by internal combustion…
An update on Verizon’s 4G LTE Roadmap
One thing many consumers and enterprise CTOs agree on is the strong…
8 data mining social networks with more than 2,000 members
Advanced Business Analytics, Data Advanced Business Analytics, Data Mining and Predictive Modeling…
Advertiser Tracking on the Rise
The Wall Street Journal publishes a report today (behind firewall) on cookies,…
The Evolution from Business Intelligence to Personal Intelligence
There are a lot more companies out there offering ‘intelligence’ services not…
Nine Really Simple Segmentation Strategies
Segmentation can be as important as any other component of message development.…
A Record Named Duplicate
Although The Rolling Forecasts recently got the band back together for the…
