The Tyranny of Consensus
In which Jill questions authority, and authority runs screaming. Baseball legend Satchel…
Companies are Touching the Tip of the Social CRM Iceberg
In preparation for my talk on social CRM at the New Comm…
Working with Greatness: The Processes Behind the Production
Something interesting happens when you let someone into your life to take…
5 Must-Do’s to Prepare Change
I already mentioned IBM's The Enterprise of the Future survey, revealing that companies are…
Health care, scandal, and leading change
Two stories have caught my attention this last week. First, the health…
Is Unstructured Collaboration the Key to Business Agility?
According to a report by Microsoft it is (geared towards the…
The Insanity of Change Management
I’ve been thinking recently about definition of insanity attributed to Albert Einstein:…
Who should be accountable for data quality?
CIO Magazine forum Asking the wrong question Once more this post is…
