Who should be accountable for data quality?

March 7, 2010
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The cardinality of a countable set - ex-mathematicians are allowed the occasional pun

linkedinCIO MagazineCIO Magazine forum

Asking the wrong question

Once more this post is inspired by a conversation on LinkedIn.com, this time the CIO Magazine forum and a thread entitled BI tool[s] can not deliver the expected results unless the company focuses on quality of data posted by Caroline Smith (normal caveat: you must be a member of LinkedIn.com and the group to view the actual thread).

The discussion included the predictable references to GIGO, but conversation then moved on to who has responsibility for data quality, IT or the business.

My view on how IT and The Business should be aligned

As regular readers of this column will know, I view this as an unhelpful distinction. My belief is that IT is a type of business department, with specific skills, but engaged in business work and, in this, essentially no different to say the sales department or the strategy department. Looking at the question through this prism, it becomes tautological. However, if we ignore my peccadillo about this issue, we could instead ask whether responsibility for data quality...

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