Incomplete Manifesto for Leading Change
I just logged off a webinar I attended on integrating change and…
SWITCH & Lead Change by Design: A Comparison
Bestselling authors, Chip and Dan Heath released their book, SWITCH: How to…
How IT Services Companies can prepare for Social CRM opportunity
In one of my earlier post, I highlighted the Social CRM opportunity for…
Incremental Progress and Rock Climbing
Introduction Last week Ovum and @SarahBurnett were kind enough to invite me…
Implementing Enterprise 2.0 at Océ Part Three: Change Management
This is part three in a multi-part series on how Océ is…
Recommended read: Seizing the White Space
I’ve just finished Seizing the White Space: Business Model Innovation for Growth…
Who tells who what to do? Project Mangement Work Puzzle.
“We have to set the standard, and they have to live by…