Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact with customers and community management platforms like the…
Developing Change Management for BI
One of the things I struggle with is change management for business intelligence. One of the toughest things to explain…
Domo to Disrupt the BI Software Industry
Serial entrepreneur Josh James is ready to shake up the Business Intelligence software industry with a company called Domo.Last year,…
Death By a Thousand Analytics
Donald Farmer, now of Qliktech, offered to the Boulder BI Brain Trust (BBBT) last week that what we in "BI"…
Splunk: Big Data Machine for Operational Intelligence
Splunk recently entered the financial markets as a publicly traded company (NASDAQ: SPLK) and also entered a new phase in its…
