Will Big Data Finally Turn CRM Into Something Valuable?
Customer Relationship Management involves a company’s interaction with current and future customers. It is a combination of all customer contact…
Big Data Is More Valuable with Kapow
Using information from applications and services across both the enterprise and Internet just got simpler with Kapow Software and the announced release of…
Cloud-Based BI Dramatically Improves Collaboration
Cloud computing was atop every list of IT buzzwords in 2012.At first, companies of all sizes wanted to adopt cloud-based products as…
Big Data: Aspirin for Travelers’ Headaches
Depending on where you are, the words “travel” and “good customer experience” don’t necessarily belong in the same sentence. Big…
Convergence 2013: CMOs Ain’t Rich, MSDynCRM is Getting There
I attended Convergence for a short time this week. It was a good show, nearly 12,000 people clamoring to learn as…
PCI-Compliant Supermarket Chain Bashas’ Breached
In February, the supermarket chain Bashas’ Family of Stores found unique malware on their network that allowed attackers access to…
The Information Supply Chain and the Growth of Enterprise App Stores
Analysts at Forrester and Gartner are seeing a rise in adoption of enterprise app stores. As Forrester looks ahead a…
Big Data Analytics: Don’t Forget the Endgame
We’re hearing a great deal these days about Big Data and related terms, one of which is Big Data analytics.…
Genesco Sues Visa Over PCI Noncompliance Fines
On March 7th, the sportswear company Genesco filed a lawsuit against Visa. The issue? In 2010 Genesco’s computer system was…
Cloud Security: Vetting Applications and Cloud Providers for Compliance and Security
The latest report from the Ponemon Institute, located in Traverse City, Michigan, sought to analyze trends in cloud computing security…
