Data Warehousing: Lessons We Have Failed to Learn
Over the last few years, I have been studying the reason that data warehouse projects fail. This, to me, is…
How Customers Are Enriching Your CRM
CRM is an essential business tool – this much has been realized by enterprises irrespective of their sizes. But, are…
The True Value of the Private Cloud [INFOGRAPHIC]
It’s a bird, it’s a plane, it’s your private cloud! Right now it is all about the cloud, but not all…
7 Big Data Trends That Will Impact Your Business
The topic of big data continues to pulsate with vigor in the market, as demonstrated by the wide variety of…
How “Big Data” Is Protecting the Enterprise Against Growing Social Risk
With the billions of discussions taking place on a daily basis across the open social universe, millions of individuals –…
Big Data Is Changing the Whole Equation for Business
When determining your criteria for price quoting, having the right data is essential. Market trends, customer profiles, and the effectiveness…
How the Internet of Everything Is Changing Consumer Behavior
A little over a week ago I traveled to Australia to speak at the Retail World 2013 Conference in Melbourne.…
First Look: FICO Decision Optimizer
Decision Optimizer is one of FICO’s Decision Management Tools and is designed to address some specific challenges in customer decisioning,…
Finding the Right Sponsor for Your Big Data Project
Earlier we discussed that big data should be a Strategy matter instead of an IT matter. Let’s dive a bit…
The Misunderstanding of Master Data Management
Not long ago, I was asked to review a client’s program initiative that was focused on constructing a new customer…