Can Salesforce.com Make Chatter Epicenter of Enterprise Collaboration?
Earlier this week, my IT Business Edge colleague Loraine Lawson wrote a…
What IT Professionals Can Learn from Librarians
I never would have considered IT professionals and librarians kindred spirits if…
Biggest Collaboration Challenge: Making It Central to Workflow
Earlier this month I wrote a post about how social knowledge isn't worth…
Can We Get Simpler SaaS Licensing?
Earlier this summer I wrote a post questioning whether most software vendors were…
Adding Social Elements to Intranet? Don’t Forget Change Management
Several months ago I wrote a post on making the intranet the hub…
Who is Your Real Customer: IT or the Business?
It used to be that if you were selling technology, you talked…
Executive Involvement Helps Ensure Intranet Success
A staple question in most of my interviews about enterprise initiatives involving…
Putting SharePoint Genie Back into the Bottle
I'm the mother of a 10-year-old, so I know what it's like…
How to Innovate in a Bureaucratic Culture
A few months ago I wrote a post on getting everyone involved in…