Managing Cyber Security Threats from Inside
Note: The following article is part of a shared content agreement between Online Tech and InfoSec Institute. This post is by Tom Olzak, a security researcher for the InfoSec Institute…
3 Reasons Call Center Software Integration Is a Must in 2019
With the growing prevalence of technology, more and more businesses are beginning to integrate digital channels in their customer service models. Call centers know that a poor customer experience is…
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Securing Your Data by Protecting It Against Spam
Interestingly, most site owners out there do not actually think about security.…
Referential Treatment – The Open Source Reference Data Trend
Reference data can be used in a huge number of data quality…
Data-Driven Learning & Development Are Keys to Employee Retention
We have talked in depth about the benefits of using data-driven strategies…
A New Kind Of Data Warehousing Will Emerge in 2011 According To Gartner
An article in eWeek.com summarizes the latest data warehousing report from Gartner…
Gain a 360-Degree Customer View with Data Analytics
Aberdeen Research is conducting new research to show how companies are leveraging…
People, Process & Politics: Pros & Cons of ICC Organizational Models
As we discussed in my last People, Process & Politics post, the…
NYT on breast cancer screening and probabilty
The New York Times last weekend looked at the controversy around the…