Great illustration of the hierarchy of analytical BI techniques
Thanks to Analytics Bridge and KDNuggets for pointing this out. A great map of analytical techniques that is very digestible. Click here for the interactive version, from Dr. Saed Sayad at…
How an IT Help Desk and Other Tools Can Reduce IT Support Tickets
It’s probably impossible to run a business without receiving at least a few support tickets. But if your firm is constantly overwhelmed by so many tickets that it feels like…
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