Honing in on the Value of Social Media Data
My colleague in Consumer Goods, Tim Shaw, recently passed along an interesting article from Deloitte titled “Making Sense of Social Data.” It raises a number of points applicable to consumer…
SAS Warranty Solutions First Look
Some weeks ago I got a chance to review the SAS Warranty Analysis product. I was doing some due-diligence before my speech on “Next Generation Warranty Systems” to the Warranty…
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Another Useless Article on How to Conduct Market Research in a Recession
A BusinessWeek article very originally entitled “Using Market Research in a Recession”…
Top Ten Root Causes of Data Quality Problems: Part Three
Part 3 of 5: Secret Code and Corporate Evolution
AI And The Acceleration Of Information Flows From Fund Managers To Investors
The relationship between fund managers and investors hinges on timely, accurate information.…
Interview: Lisa Loftis on operational business intelligence
We recently caught up with Lisa Loftis, a CRM and BI expert…
Oracle Acquires RightNow – First Take
Earlier today I distributed a note to my clients and research distribution…
Retail is Major Arena for Analytics Success
In recent months, analytics and big data have begun to truly assert…
