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The IBM Service Management Simulator is an immersive learning game where players learn through a variety of hands-on sessions, experiencing issues affecting service management and corporate profitability in a simulated,…
These days, nearly all of our daily actions both at work and in our personal lives are done using some form of technology and internet: online shopping, sending work emails,…





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Since the launch of Smart Data Collective, we have talked at length…
Federal Computer Week's John Zyskowski posted an article on Jan 8, 2010…
Email automation is one of the best ways of ensuring that you…
My buddy Eric Siegel has just released a new white paper on…
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