Why Are There Irrational Business Decisions?
I recently attended a presentation by Dr. Franck Schuurmans, a guest lecturer at the Wharton Business School and a consultant…
The opportunity for opportunity analytics
Some time ago Neil Raden and I did some research on analytics. It was clear as we did this that…
How will publishers (and authors) adapt to the data economy?
Ten years ago, we were living in a beautiful apartment in Paris and sending our kids to private school there.…
Lessons from the recession: Customer Service Spending Needs to Increase in Social Media and Field Service
Hello again everyone-you last heard from me on the Teradata webcast-thanks again for the great feedback. One of the…
Getting the other 90% of analytic adoption to happen
Analytics is a hot topic these days, with more and more companies adopting analytics to improve their competitiveness, target…
Analytics Can Answer: “Why Can’t … ?
Are you curious as I am about why these questions have not been solved? Why can’t traffic intersection stoplights…
FICO: Stretching beyond credit scores
When I was working on my book, I stopped by the Fair Isaac research labs in San Rafael, Calif.…
Data distracts from the business case
With the avalanche of data in almost every enterprise, distractions abound. There's so much potential learning to be done,…
From Home to Social: The Evolution of Your Customer Data
Here’s how it goes down. An executive decides that his company needs a “social media strategy.” Along the way someone,…
The power of business analytics
I recently presented at IBM's CIO Leadership Exchange on the power of business analytics. With 300+ of IBM's top…
