The Semantic Web, Customer Service, and the Financial World
Yogi Berra once said, “It’s like deja-vu, all over again.” With regard to new technologies, the same continues to hold…
Confusion between Cloud ERP and SaaS ERP software
In a recent post, we provided definitions of cloud computing, SaaS, and web-based software. The definitions provided were compiled from…
Information Governance and Innovation
Many people think of governance as risk containment and setting limits on data sharing, not realizing that can ultimately be an enabler of innovation.…
Transaction Processing in the Cloud
While this paper has been out for a while I was reminded about it yesterday. It is a great read…
Help Desk – A User’s Guide to Analytics-based Performance Management
Imagine if an organization had a chief analytics-based performance officer and a department that assisted line managers with applying business…
Using Link Analysis to Plan the Healthcare System
Link Analysis can be used to understand where patients go to receive healthcare treatment and to identify bottlenecks in service…
Analytics Teach Lessons at Casinos Worldwide
Harrah’s Entertainment is respected and renowned for using analytics and data mining throughout its global operations. Armed with current information,…
Why thinking about decisions should be a BI best practice
I was struck today by a short but effective Information Builders PowerPoint – Four Worst and Four Best Practices in…
The basic skill they don’t teach in BI boot camp
One of the saddest phenomena in BI projects is also a classic: IT and Business stop talking, or else they…
