Help Desk – A User’s Guide to Analytics-based Performance Management

September 14, 2010
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Imagine if an organization had a chief analytics-based performance officer and a department that assisted line managers with applying business analytics embedded in the various methodologies of its the performance management framework. Further imagine if that department had a help desk. To read some questions, including answers from help desk staff members, which might be fielded, Please read my complete article posted on my twice-monthly articles for Business Finance’s Website with the same title.

Imagine if an organization had a chief analytics-based performance officer and a department that assisted line managers with applying business analytics embedded in the various methodologies of its the performance management framework. Further imagine if that department had a help desk. To read some questions, including answers from help desk staff members, which might be fielded, Please read my complete article posted on my twice-monthly articles for Business Finance’s Website with the same title.

Read my article.

After you read the questions and answers I conclude by saying that I don’t believe organizations need an analytics-based performance management help desk. They simply need to complete implementing the integrated components of their performance management framework, and be sure that each component is embedded with business analytics.