Question: Why Are You In Social Channels?
I was moderating a great panel recently at the Inbound Marketing Summit: “How Does Inbound Marketing Affect SCRM?”. The speakers…
A year on: The promise of SAP HANA for Big Data analytics (Part Two)
In part one of this two-part series - A year on: The promise of SAP HANA for Big Data analytics…
Top 10 Excuses to Avoid Business Rules: #1 You want business users to do what?!
1. You want my business users to do WHAT?Yes, pure fear is the number one reason. There are still a…
A Social Media Listening Post – Closing the Feedback Loop
With businesses becoming increasingly sensitive to customer opinion of their brand, monitoring consumer feedback is becoming ever more important.
A Year On: The Promise of SAP HANA for Big Data Analytics (Part One)
It’s a now a little over a year since SAP launched HANA at its 2011 SAPphireNOW event. And, it seems…
Social Media Analytics: Performance Measurement Done Right
By Philip Resnik, Ph.D. Lead Scientist at Converseon & ConveyAPI.
Top 10 Excuses to Avoid Business Rules: #2 Business users don’t want it.
2. Business users wouldn’t know what to do with decision automation if they had it“My business users don’t want to…
Wielding Analytics to Conquer the Customer Experience Battle
In a time when consumers have unprecedented access to reams of data about an organization – from Facebook posts to…
“Lean is not a destination, it’s a journey.”
Lessons in Quality, Reliability, and Risk Originally published on Hub Designs Magazine May 2012
