Top 10 Excuses to Avoid Business Rules: #2 Business users don’t want it.
2. Business users wouldnât know what to do with decision automation if they had it
âMy business users donât want to get involvedâ
âBut I canât get users to tell me the rules nowâ
âI donât want the users telling us how to do our jobsâ
The first reaction to decision automation technology from some IT folks is that their business users would not want to be involved. Some IT folks worry that engaging the business in the process of defining rules is tantamount to having business people tell IT how to do their jobs. Neither concern is warranted.
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