Top 10 Excuses to Avoid Business Rules: #2 Business users don’t want it.

June 28, 2012

2. Business users wouldn’t know what to do with decision automation if they had it

“My business users don’t want to get involved”
“But I can’t get users to tell me the rules now”
“I don’t want the users telling us how to do our jobs”

The first reaction to decision automation technology from some IT folks is that their business users would not want to be involved. Some IT folks worry that engaging the business in the process of defining rules is tantamount to having business people tell IT how to do their jobs. Neither concern is warranted.