Decision Management Loops Back to Decision Support Systems
James explained the difference between Decision Managemen James explained the difference between Decision Management and Decision Support Systems in a…
Revenge of the Nerds
A recent article in The Wall Street Journal, “Revenge of the Nerds, the Sequel: Silicon Vall A recent article in…
When Performance Metrics Attack: Complete, Agile BI Requires Going Beyond Just the Numbers
I'm currently reading Howard Schultz's Onward: How Starbucks Fought for its Life Without Losing its Soul (2010). Schultz compellingly conveys…
SAS Portal and BI Dashboard: Customizing the Tabs
You can customize the SAS Portal and SAS BI Dashboard Web Browser titles in just a few moments. Here’s another…
Are You A Data Whisperer?
David Binkley, Senior Technical Account Manager, Harte-Hanks Trillium SoftwareA whisperer is a person who is able to tame or control…
Data Storytelling: More Immersive and Easier on the Brain
I recently read The Art of Immersion by self-described digital anthropologist Frank Rose – a book about how the Internet…
From Decision Support Systems to Decision Management Systems
I am often asked about the difference between decision support systems and decision management systems. This is an interesting topic…
The Seven Deadly Sins of Information Management, Part 1: Wrath
Most of us have heard of the seven deadly sins: wrath, greed, sloth, pride, lust, envy, and gluttony. Inspired by…
The Higher You Are, the Less You Know
I recently participated in a provocative discussion thread of a website where the question was asked, “Why do executives fail…
Sense and Respond and the New Way of Selling
Okay, I started this out with a lie, this isn't a new way to sell at all. The sense and…