How Big Data Can Improve Manufacturing Quality
We’ve all heard countless examples of how big data can help companies with their marketing efforts and getting a better…
How 250 Milliseconds in Added Latency Can Ruin Online Sales This Holiday Season
In the midst of this holiday shopping season, business owners find themselves facing countless demands to increase profitability. Many businesses…
Time is Money: Milliseconds Matter [INFOGRAPHIC]
Did you know just a one second increase in Amazon's page load time could potientially cost the retail giant $1.6…
Customer Experience Innovation: Aligning Business with Customer
Responsive and accurate support for customer interactions points the way for the kind of management that organizations can apply to…
MasterCard Applies Big Data to Help Retailers Achieve Better Results
It may be obvious that the massive credit card company MasterCard is heavily involved in big data. They have over…
Turning Decision Making Into a Game
Organisations are more complex today than ever before, largely because of the ability that technology brings to support scale, centralisation…
3 Tips for Selling Your Boss on Big Data
For more and more businesses, big data analytics is becoming a valuable tool for gaining new insights and creating competitive…
Making Better Business Decisions Part Two [VIDEO]
I did a series of videos for eCornell during Dreamforce and one of them fits nicely into this series (now…
SOA for Process and Data Integration
Traditionally, BI has been a process-free zone. Decision makers are such free thinkers that suggesting their methods of working can…
Companies Struggle to Engage with Customers Digitally
If you stop to compare communication preferences of the past to those of today, you can’t fail to notice some…
