Use Cases: For Mobile, Email, & Social Media
A use case allows you to write down a script on how you can communicate. You have the consumers mobile…
Don’t rely on your staff’s ability to do math
I often tell folks that one of the benefits of decision management is that it enables analytic decision making –…
Working with Greatness: The Processes Behind the Production
Something interesting happens when you let someone into your life to take care of things you’re unable or unwilling to…
Enterprise 2.0 and Collaboration: Come on, HR!
I recently read Jacob Morgan’s excellent post, Does Collaboration Impact Business Performance? Morgan reviews an updated Frost and Sullivan report…
Seven Ways to Rejuvenate Your Marketing Database
A visit to so many marketers shows people poring over paper reports, having meetings about the validity of the reports,…
Business Sponsorship
Strong business sponsorship is generally cited as a major success factor for IT projects. From one perspective this is…
Does Collaboration Impact Business Performance?
Recently I highlighted and reviewed a report by Frost & Sullivan which talked about the impact of collaboration on overall…
Cloud Computing’s RAIC? What’s that?
Well over a year ago, in a conversation with Alexis Richardson, I came up with a catchy acronym to articulate…
Enterprise 2.0: It’s Still All About People
I have spent most of the last year researching emerging trends for The Next Wave of Technologies. While it’s a…
Persuasion in simple terms
Partly to give the Berlin conference with its very informative sessions and presentations a lighter note, partly because we are…