Pink Floyd, Seinfeld, and Extremes in Customer Service
One of my favorite Pink Floyd songs from the later years is…
Old School: Companies That Still Just Don’t Get It
Sometimes, it just amazes me that so many companies are old school,…
Enterprise 2.0 Pilots
Andrew McAfee started an interesting discussion recently with his post Drop the…
Technology Today, #20: David Siegel and The Semantic Web
After a bit of a respite, Technology Today is back. I read…
How Enterprise 2.0 Will Enable the Semantic Web
As I write this, I am nearly finished with the best and…
