100 Ways to Measure Social Media
Social media marketing continues to be a hot topic, as does the question of how to measure it. Like…
Can Enterprise-Class Solutions Ever Deliver ROI?
The information technology industry has a great fondness for enterprise-class solutions and TLAs (two or three letter acronyms): ERP (Enterprise…
The Social CRM Process
I’m speaking at the New Communications Forum in a few weeks on Social CRM and I’ve been doing a bit…
Adventures with my new iPad
Ok, so I don't really blog about hardware or gadgets, at least most of the time, but, well his time…
Guest Post: Information Retrieval using a Bayesian Model of Learning and Generalization
People are very good at learning new concepts after observing just a few examples. For instance, a child will…
What makes “CRM” social?
Social CRM is "the" hot topic these days with "experts" popping up everywhere. Last year I joined in the…
Join the Social CRM Pioneers!
A little while ago when Jeremiah Owyang and Ray Wang from Altimeter Group created their report on 18 use…
Mitigating IPv6 Security Threats
After years of work in mitigating threats to the current version of networking protocols (Internet Protocol version 4- IPv4), network…
Webinar on April 21: Value in Unstructured Data
I'll be moderating a webinar on Apr. 21: Finding Value in Unstructured Data. If you have some time that day,…
A free book on Geostatistical Mapping with R
Tomislav Hengl of the University of Amsterdam has published new book, A Practical Guide to Geostatistical Mapping. It's jam-packed with 291…
