IBM Continues Buying Spree
IBM just completed its purchase of web analytics company Coremetrics, right after buying Sterling Commerce, SPSS, and dozens of other…
Is there too much data?
I was reading back over some old blog posts, and came across this quote from Moneyball: The Art of Winning an…
Data Mining: A new weapon in the fight against Medicaid fraud
On Friday July 16, US Attorney General Eric Holder and Secretary of Health and Human Services Kathleen Sibelius arrived in…
Economic crisis gives boost to Agent-based modeling
The “economic focus” column in the July 24th-30th (2010) issue of The Economist is titled “Agents of change.” As many…
Why Questions are Becoming More and More Popular in the Social Realm
Yahoo! Answers and Answers.com have been around since 2005.
Charlie Rose, Customer Service, and the Master Twitter Record
My post last week detailed the customer service-oriented frustrations that many of us face while dealing with large companies.Writing about…
Social CRM: Thinking Outside the “Call Center” Box
If one studies history of automobiles, the first cars powered by internal combustion engines running on fuel gas appeared as early as…
