The Business Takeaways From the Recent Baseball Hacking Scandal
Issues related to cyber security are certainly not new, especially in the business world. In recent years, serious concerns have…
Challenges of Working with Big Data: Beyond the 3Vs
Among many challenges in working with big data, the 3V’s (Volume, Velocity, and Variety) have gotten a lot of attention.…
Upstream Works Helps Customer Service Agents Improve Efficiency and Effectiveness
My research and experience show that contact center agents and others handling customer interactions face the continuing challenge of meeting…
UNIX Vs Linux: How Do They Measure Up?
Linux and UNIX are very similar to each other, but they have some common differences – discover what they are…
10 Pains Businesses Feel When Working With Data
The 10 most common data issues facing business and how to cure them. The 10 most common data issues facing…
Big Data: Where Did All The Water Go?
Due to poor planning and the caving in by politicians to special interest pressure, the state of California failed to…
5 Best Management Tools That Help Your Restaurant Business
Your restaurant is an increasingly difficult business to manage due to ever growing competition, decreased margins, and rising costs. Effectively…
Is AI the Biggest Threat to your Job?
The HAL 9000 wants your job.OK, it’s not the HAL 9000 (yet) but all over the world, intelligent machines are…
4 Big Companies Using Big Data Successfully
When you're networking it's all about who you know but when it comes to actually doing business, these days it's…
Is Text Analytics the Next Frontier for Big Data?
No matter how quickly technology progresses and businesses experience the subsequent benefits, people are usually looking ahead to the next…