How Top Companies Use Video Conferencing
Video conferencing software, which provides many more features than just video chat, is a relatively new innovation. Video conferencing in…
Benefits of a Cloud Consultants
A cloud consultant can guide an organization through every step of cloud implementation. This includes an overall review of the…
IBM Drops $1B for Merge Healthcare
IBM has announced that it has purchased Merge Healthcare care for a staggering $1B. The move to buy Merge was…
Amazon’s Cloud Computing Giant is Getting Closer to Full Takeover
Not many know that Amazon Web Services, Amazon’s cloud computing franchise, is just less than a decade in age and…
Want More Actionable Information from Your BI? Support Your IT Team’s Need for Data Warehouse Automation
If your organization is relatively new to BI but has successfully built some new reports with one of the great…
As the Internet of Things Mobilizes, Safeguarding the Cloud Is Our Prerogative
Test case: the connected carThe idea of the connected car is a reality. Connected car technology precedes cars from Google and Apple…
Big Learner Data and Corporate Training
Data is expected to continue at the heart of corporate decisions, considering that certain companies are investing heavily in analytics…
OnviSource Opens Up Workforce Optimization for Contact Center Excellence
OnviSource is a 10-year-old vendor of workforce optimization software whose core product, OnviCenter 7, includes interaction capture, quality monitoring, workforce…
Defining Your Data Quality Problems
To tackle any problem in a systematic and effective way, you must be able to break it down into parts.…
Data Is in Fashion, But Barriers Exist to Deliver Retail Customer Engagement Strategies
Improving customer engagement is a hot topic, particularly in the retail industry. However delivering the personalised experiences consumers crave by…