Google Analytics Achilles Heel
For the casual user, Google Analytics seems like analytics manna and at free it's hard to complain too much.However, for…
Corporate Restructuring is Hard – Transparency and Authenticity are Required
“I’m really struggling with these changes” the woman told me at a recent change management training course I was delivering.…
Raking for Relationships
Imagine you are outside with a rake–or a broom or a snow shovel or a hammer or a paint brush…
Design for Information
All to often reports are designed to provide data, not information. There are charts and tables with little intrepretation, or…
The Future of Work: Hey, We Got “Smart Office”
This theme continues to generate a lot of e-mail. This week’s First Thing Monday piece on the need for a…
La Trahison des Données
There is a potential fallacy that we hardly ever address: Isn’t there a risk that business intelligence systems – seemingly…
Health on Social Media
Social Media has become the go-to solution for eMarketers for quite a while now… and has recently attracted new successes…
Do You Really Want More Companies Using Social Media?
At this point we are seeing tens of thousands (if not more) of businesses using tools such as Facebook and…
Adventures in Data Profiling (Part 1)
In my popular post Getting Your Data Freq On, I explained that understanding your data is essential to using it…
Interview: Paul Barsch on a Zero Latency Future
Paul Barsch enjoys communicating—as a writer and speaker—so it wasn’t hard to get him to talk about his two posts,…