A Performance Management Road Trip – Are We There Yet?
Everyone is familiar with the relentless question from children in a car’s back seat during a long road trip impatiently…
Sum / Amount
Teresa from Hong Kong asks: I would like to know the difference between the words “sum” and “amount”. They have…
Putting predictive analytics to work at Infinity Insurance
Copyright © 2009 James Taylor. Visit the original article at Putting predictive analytics to work at Infinity Insurance.I am giving…
Meeting Customers Where They Are: When Social Media Misses the Mark
Don’t look now, but I’m about to marginalize social media for CRM. For those of you still reading, I’d like…
False Relationships
A close relative of the phishing scam (see yesterday’s post) is a pharming site. Like the phishing emails, these sites…
Better customer service, better results with predictive analytics
I recently hosted a webcast for Smart Data Collective titled “Putting Customer Value to Work: What Predictive Analytics Can Do…
Predictive is the new black
I was having a chat last Friday with my friend and fellow blogger Michael Krigsman about crowdsourcing and wisdom of…
Net-centric Data Governance: Not for Sissies!
Recently I had occasion to once again pass along advice to “Consider removing some of the burden from management teams…
Bing Visual Search Beta
Bing launched a Visual Search beta today that is fun to play with. The name may be a bit misleading…
Visualizing Hierarchical Cluster Models
The blog Getting Genetics Done features tips for analyzing genomic data, such as this recent post on hierarchical clustering with…