Email Marketing Continues to Thrive, Say the Stats
A lot of businesses and consumers are really feeling the hammer come down fiscally, and the advertising industry is no…
From Social CRM to “social” PLM, developing products in a social environment
Wisdom of crowds and crowdsourcing are all the buzz in CRM circles these days. The concept grew out of the…
First CloudCamp Frankfurt
Well, it's the day after the first CloudCamp in Frankfurt. All in all, it was a solid success, I thought.…
Le Plus Ca Change: Business Intelligence Evolves
I’ve been in and around Paris and consider myself pretty Paris-savvy. But Paris has changed. For instance, there was a…
Changing the Definition of Change Management
The current definitions of change management are hopelessly ’soft’ and poorly defined. Let’s look at how Wikipedia reports on the definition of…
How to use a Google Spreadsheet as data in R
One of the great strengths of R is that it promotes reproducible research: as an open-source system, you can easily…
Airline and Airport Traffic and Delays: A JuiceKit Visualization Demo
To fly is to be frustrated. If you've been traveling for long, you no doubt have your opinions about what…
Analytics Compentency Center
We are spending a lot of time on Business Intelligence, Master Data Management, Data Governance, Standardization, off-shoring, etc., yet I…
What if online business model innovation is slowing down?
There is a widely held assumption that new business models will continue to emerge online – that statements like “how…
Human-Computer Information Retrieval in Layman’s Terms
One of the great benefits of practicing, as Daniel Lemire calls it, open scholarship is that I have many opportunities…

