Semantic Analytics – Detecting Context within Social Media Conversations
In many ways, we are at the beginning of social media usage…
How Do You Define Social Media Analytics?
Don Springer, our CEO, is going to be attending the Text Analytics…
Semantic analytics serves the truth & vegetables from a social media diet
Greg Greentstreet, our CTO & SVP Engineering here at CI, watched and…
At a Glance: Key Metrics of Social Media Analytics
If you are new to social media monitoring it can sometimes be…
Visualize Your Social Customer
We’ve got great analytics: accurate data, precise semantic filtering, and sophisticated dimensions…
Social ROI – Integrating Social Media Analytics with Other Business Intelligence
Measuring ROI from an investment of time and resources directed towards a…
Text Mining & Analytics – Correlating Social Intelligence with Traditional Data
We talk a lot about analyzing social media conversations to surface consumers…
Social Media Analytics: How our approach blends the best analytics technology
It’s been some time but I remember reading a special report resulting…
Knowledge Management as Social CRM – Supporting Your Social Customer
I was over at Wim Rapen’s blog the other day reading his…
Interview: Don Springer, CEO of Collective Intellect, on Integrated Social Business & the Future of Social Media Metrics
This week as part of our executive series, I talked with CEO…