At its recent user conference, Interactions 2013, Interactive Intelligence (Nasdqaq: ININ) ...
Over the past couple of months I’ve been hosting a conversation ...
In my first post of the year published on January 2nd, ...
This post was inspired by a discussion over on the CRM Outsiders ...
Social media monitoring and measurement is hard. Knowing what to do ...
Hello again everyone-you last heard from me on the Teradata ...
I have been implementing CRM Solutions for a decade, having successfully managed many ...
In one of my earlier post, I highlighted the Social CRM opportunity ...
In the past few days, we have seen two major acquisitions ...
Geolocation and mobile computing are trends that are now in the ...