The Growing Scale of Cloud-Based Phone Systems
For the decade or so that cloud-based or hosted phone systems have been available, they’ve been mostly known as a…
Mass digitization: Opportunity or threat to IT?
All forms of media have been dramatically transformed by their digitization, including video, music, the classifieds, magazines and pictures. This…
Going Beyond Good IT: What Makes Great Business Technology?
We have a lot of worthy competitors in the markets we serve. They provide really good IT services. Some of…
NPV Considerations for Open Source Big Data Technologies
Mention the words “open source” and all kinds ideas probably come to mind such as “free”, “agility”, and “speed”. However,…
Cloud Computing: Cost Saver or Additional Expense?
If you are an IT professional managing large blocks of data on-premises, you have probably heard from your industry peers…
Uniting Big Data with the Cloud
Combining big data with the cloud seems like the perfect technology unity. Despite the many advantages that the cloud offers, many…
The 4 Stages of Better Technology Adoption
Every business is at a different stage in their technology evolution. For some, they’re just starting to see that the…
Selling IT disaster recovery to your board of directors
IT Disaster recovery is all about protecting your data, and the cost of data loss can be staggering. According to the…
4 Key Takeaways from the Customer Experience Summit 2016
We had the pleasure of attending the 5th Annual Customer Experience Strategies Summit last week in Toronto (our home town).…
5 Tips to Speed Up Your BPM
Business Process Management (BPM) is sometimes a difficult thing to define, let alone make more efficient. The emergence of software…