Unifying Your Social and Private Data Analytics – Creating an Integrated Customer Data Hub
Analyzing social media conversations, while critical to surfacing real-time customer considerations and preferences, represents only part of the equation to…
“Pricing to Win” Makes Losers Out of Winners
Donald Tuck, Polish Prime Minister, is taking heat for the fiasco of awarding an important highway contract to a low-cost…
Many Kinds of Analytics, One Approach to Maximize Their Value
Working with clients it is clear that the interest in analytics has never been greater than it is today. Yet…
Auditing the Email Collection Process
I got an opportunity to audit five merchants with their email collection process - cupcakes, shoes, jeans, handbags and goggles.
More Spocky, Less Rocky
On the shelves in the business section of any bookstore are numerous books about leadership and management. I have never…
Data Visualization Best Practices for Business Intelligence
Data analysis. What’s the point of it? Your first reaction might be to scoff at, or dismiss this question as…
Key Trends in Cloud Computing – Mid-2011 Update
As we round the bend half way through 2011 (the year of cloud computing), we’re seeing some interesting trends emerge…
Data Quality, Collaboration and Baseball
Disclaimer: After a long day with a strategic partner discussing the finer points of data management and data quality, my…
Driving Adoption of Social Collaboration Tools
I was having a discussion yesterday with a vendor client on adoption of its activity stream product and wanted to…
Publicly Traded Companies + Empire Avenue = Very. Bad. Idea.
You may or may not have heard about Empire Avenue, a social game modeled on the stock market.
