Analytics or Information Management?
It looks like 2010 will be the year of Analytics with advertising from most of the major players and tie-ups…
The Future of Soccer is in its Analytics
The Soccer World Cup, watched by billions around the world, is estimated to bring $12.5B to South Africa and contribute…
Tips for Utilizing Customer Experience Data.
Customer knowledge and experience data can provide a multitude of business intelligence for companies to make better business decisions, yet it is…
The Social Customer Bill of Rights
The social web has empowered and changed behavior and in general is having a broad impact on the way people…
Enterprise 2.0 Pilots
Andrew McAfee started an interesting discussion recently with his post Drop the Pilot. McAfee makes no bones about the fact…
My Regression Theory on Organizational Destruction
In which Jill confirms that everyone who runs backwards does so awkwardly. It’s a familiar story. An executive at a…
Self-tracking: “If man were meant to fly” and other objections
Self tracking for performance has a place on the map now thanks to the May 2 New York Times Magazine…
An Enterprise 2.0 Framework for Success
Around a week or so ago I presented online at the social business summit on making Enterprise 2.0 work. It…
Why Social Media will drive adoption of SaaS CRM
SaaS CRM (Software as a Service) has been around for a while. Salesforce.com, one of the largest service providers in SaaS CRM…
PMML support is growing rapidly. From down under and into the stars!
Back in November 2009, I reported on PMML and Open Source Data Mining, highlighting the support open source tools offered…
