How to Reward Relationships Using Social Media Analytics
Here at CI we realize that we are not the only ones working hard in the social media and text…
Get People and Processes in Line Before Social BI Changes Decision Game
In the third quarter of 2010, Genesis Management Consulting Group launched the results of its second global survey on strategic…
Nova’s documentary on IBM’s Jeopardy machine: Questions raised
I enjoyed watching the Nova special, Smartest Machine on Earth, about IBM's Jeopardy computer. It was interesting to me that…
National Security Strategy as Art
Wordle is a capability for generating “word clouds” from text. The clouds give greater prominence to words that appear more…
Social Media Analytics – Understanding Your Social Customer and Context
Sometimes when organizations begin to consider using social media to engage with their customers or as a measurement tool for…
A Poorly Managed Company’s Tour Guide
Publicly traded companies issue annual reports that increasingly look like magazines. Almost all organizations publish a brochure with glossy pictures…
Strata Review by Ted Leung
Ted Leung has written an thoughtful review of last week's Strata: Making Data Work conference, and with more detail than…
Two Videos About the Power of Business Rules
I am doing a series of videos with the folks at Bosch Software Innovations (the folks behind Visual Rules) and…
We’re Not Artists: The Craft of Influencing Decision Makers
It’s frustrating. You put weeks into careful research and analysis, rehearse a big presentation, and the manager spends the whole…
