Can good decisions have bad outcomes?
There was an interesting discussion on LinkedIn recently – A good decision is the same as a good outcome. True,…
Moxie Consolidates Software Solutions
Earlier today I released an analysis note for my customers based on the recent announcement from Moxie Software that it…
Data versus Expertise Dilemma
In the decade (or two) I have spent in Decision Management, and Artificial Intelligence at large, I have seen first-hand…
Information Management Technology Revolution and Research Agenda for 2012
In our definition, information management encompasses the acquisition, organization, dissemination and use of information by organizations to create and enhance…
The Data Analytics of St. Patrick’s Day
Tomorrow, almost half of Americans will don green shirts to avoid being pinched, seek out some
Moving BI off the Mainframe
When IT professionals use the acronym "MF" in the near future, they may no longer be referring to "Mainframe" as…
The Power of Customer Decision Management
A few weeks ago Rob Brosnan wrote a nice piece on the Forrester blog – Is it time for Customer…
The Perils of Analysts Demanding Perfection and Precision
I refer to myself as a “ready-fire-aim” kind of guy. Although this is an exaggeration, it makes the point that…
So, what is Digital Analytics then?
The WAA renamed itself to DAA (which was announced at eMetrics in San Francisco last Monday) to reflect the…
Is Your Dashboard Working?
It’s no wonder they call it a dashboard… Like your car, your business could scarcely move forward without it. A well designed…