Implementing Enterprise 2.0 at Océ Part Five: Lessons Learned and Future Plans
This is part five (and the final part) in a multi-part series on how Océ is implementing Enterprise 2.0 within…
My 3 Wishes from the Marketing Genie
Remember watching cartoons about Aladdin and the magic lamp? I always hoped I’d find a magic lamp on a beach…
More Amazing Social Media Statistics
A follow-on from my last post; speaking of interesting Social Media statistics … would you believe … If Facebook were…
The 4 Es of Social Media Strategy
In which Jill dons the chapeau of Reluctant Social Media Strategist and shares lessons learned. The conversation goes like this:…
Social Metrics: Measuring Success
As more and more companies start to roll out and participate in social business projects as well as start to…
Listen to: Putting the Pieces together – Finding Value in Unstructured Data
We at SmartData Collective hosted a webinar last week examining strategies for extracting real business value from the mounds of…
Moving from the PC Era to the Mobile Era
Smart phones, mobile devices, tablets, slates...there's no question that we're flooded with an ever expanding number of options for connecting…
Rise of Social CRM and how IT & BPO Companies can Profit from it
In my first post of this year published on January 2nd, titled 2010: Year of Social CRM, I highlighted why…
Sugarcon Day 2, Re-cap of Paul Greenberg’s Keynote on Social CRM
Instead of covering all the sessions I attended I’m going to focus this post on Paul’s’ keynote on social CRM…
Re-cap of SugarCon Day 1
I literally flew in from Maui (via LA) and hopped on a train to get to Sugarcon on very little…
